All jewelry is handmade to order and takes up to six weeks for delivery.

Yes! You can view all pieces that are available for immediate shipment, under the “Ready To Ship” tab.

If you need your order expedited please contact us with the item information and the date you would like to receive your order. We will do everything we can to expedite orders to meet your deadline. Rush shipping charges may apply.

All orders are packaged in a Judi Powers Jewelry box tied with a ribbon and vegan suede pouch. We include a care card with every order. If you would like additional wrapping or a personalized note, please contact us.

Shipping rates are calculated based on your order's value.

Shipping fees are not refundable.

Yes, all orders are shipped to you fully insured.

Once your order is shipped you will receive tracking information.

Yes, we do. Shipping outside of the U.S. is $80.

Yes, we do. Judi Powers Jewelry is guaranteed to be free of defects in materials and workmanship for up to 30 days from date of purchase. Should we find your jewelry to be defective, we will repair or replace it at our discretion.

Unworn jewelry in its original condition may be returned for exchange or store credit only within 7 days of purchase. You must notify us in writing if you would like to make a return so that we can generate a Return Voucher. All returns must be shipped in their original packaging together with the return voucher. Returns must be shipped insured and postmarked within 10 days of receipt of purchase. Postage and insurance fees are nonrefundable.

Please notify us immediately if your order arrives damaged and provide photographs of the damage. We will generate a return voucher and upon receipt of the damaged item, we will ship replacement merchandise at no cost. Please allow 4 to 6 weeks for us to remake any damaged piece.

No, we do not accept returns for custom orders.

No, we can only accept returns/exchanges for purchases made through our website or at craft shows.

We ship out orders Monday—Thursday.

If within 30 days of your purchase your jewelry is defective with normal wear we will repair it at no cost. Jewelry that has been altered, bent, or subjected to extreme wear will be repaired for a fee at our discretion. If you need an item repaired, please contact us for a Repair Voucher and mailing instructions. Items for repair must be shipped fully insured and securely packaged. When we receive the damaged item, we will email you with a repair estimate for your authorization before proceeding with repairs.

Never expose your jewelry to cosmetics, household cleaners, or chemicals. Do not wear your jewelry during strenuous activity or while in the water. Always store your jewelry–with chains clasped–in the cloth pouch that accompanied it.

Clean metal jewelry with mild soap (we prefer Dawn dishwashing liquid) diluted in warm water and a soft toothbrush or Lavish brand foaming jewelry cleaner. Bezel-set stones are not water tight and should not be soaked in water. Dry jewelry immediately with a soft cloth.

Gemstone beads strung on knotted silk should be gently wiped with a soft dampened cloth and should never be submerged in water. It is recommended to restring your necklaces every two years or sooner if the silk becomes distressed or frayed. We offer restringing for a reasonable fee. Please contact us for information.

The talented Lance Ehlers designed the Judi Powers Jewelry logo and hallmark.

Yes, Judi Powers Jewelry®, the “jp” hallmark, and our signature Cashmere Finish® are all trademarked with the United States Patent and Trademark Office (USPTO).

We use 14K and 18K green gold.

Due to the wildly fluctuating nature of the price of gemstones and precious metals, prices are subject to change without notice.

Yes, we offer wholesale pricing to established retailers with wholesale credentials.

Yes, we offer payment plans. Please contact us about the piece(s) you are interested in to set up a payment plan.

Applicable sales tax will be collected where tax collection is required by law.

We recommend getting sized by a jewelry professional.

If your piece arrives and it does not fit, please contact us and we will work to find a solution.

Yes, you can request a different chain length. Please contact us with the piece information and length you prefer for a price quote.

If you have any questions about our jewelry or carrying the collection in your store, we’d love to hear from you. Please contact us, or by phone at (718)571-9049 (Monday-Thursday 10am-5pm ET).

1. As a small business, we are always trying to maximize our time and not waste yours in return. Before you reach out, please note that we are NOT accepting unsolicited sales pitches and requests for:

• guest blog posts
• website/SEO proposals
• gem and diamond sales
• jewelry production/outsourcing​
• packaging
• trade show display and design
• manufacturing
• influencer marketing
• mailing lists

Thank you for respecting our time.

Yes. We have wonderful retail partners in multiple locations across the U.S.

We offer virtual shopping sessions via Zoom and FaceTime. We do not have a storefront or open studio but you can find us at select craft fairs and trunk shows. See our “Events” section for our scheduled appearances or visit one of our retail partners' brick and mortar stores in person.